Category Archives: Technology
Apple and Web Services
As good as Apple has been at making amazing hardware and stable well performing software, they have never done web services well.
This is why many people download chrome, use gmail, and many other google services on their apple devices. In comparison, Apple’s iCloud is a pale competitor. Despite all promises, many developers have abandoned their services for Amazon’s AWS or even Microsoft’s Azure.
Consumers don’t fare much better. Can you name one person giving out a .icloud or .me email address? And this is not Apple’s first crack. iCloud was a re-launch after MobileMe failed miserably, something Steve Jobs even acknowledged.
Shouldn’t Apple be better at this? One could argue that this is not their focus – they make Hardware and the software that runs on it. However, I would argue one critical trend should have made the light bulb go off and tell them they needed to focus on this.
Pre-iPod, Apple was an also-ran. Barely registering, they ceded 90% of PC sales to Windows. The reasons for this are many, but it hard to convince people to use your system without software applications. Quite simply, when 90% of the world used Windows, it was hard to make a piece of software for Apple. You got 10% of the world, and how many of those would actually need and buy your product? Grim.
However, the web changed much of that. Now many things run right in your browser. think about what you do on your computer all day. You scan social networks, you send emails, you read news, you listen to music. All of this can and is largely done in a web browser – accessible by anyone, independent of what type of computer they use. This was the great equalizer. No longer were you missing a critical feature because you owned an Apple.
So, why didn’t Apple see this trend and understand that more and more services would be provided online? Is it going to come back to bite them again? Google already makes cheap (and expensive) computers that are little more than just a browser in a box.
You could argue Apple is selling similar simple devices with their tablets, but they still lack the services side of the equation, seeming to prefer to let others handle that. I don’t think that serves their best interest in the long run.
Still more to come from Aereo
As always – these opinions are my own. I speak for no entities or organizations.
Many sources reported that Aereo was handed a winning decision this week its it case against many of the national broadcasters. You can read the opinion here.
Most sources reported this as victory for Aereo. While it was a win, the situation has not been fully settled yet. I’ll explain three reasons why it might be too soon to celebrate if you are Aereo.
First, what tends to get overlooked the most is that this was an appeal to a decision in a request for preliminary injunction. That means the broadcasters were asking the court to stop Aereo while the case was on going. To allow this, the party asking has to prove four things. Most important is the first factor: that they will almost assuredly win (“likelihood of success on the merits”).
The trial court did not find that they would absolutely win, because there are hairy copyright questions. The appeal court confirmed this and hence why they confirmed the trial court’s opinion and sided with Aereo. You can see this in the opinion:
The district court (Nathan, J.) denied the motion, concluding that the plaintiffs were unlikely to prevail on the merits in light of our prior decision in Cartoon Network LP, LLLP v. CSC Holdings, Inc., 536 F.3d 121 (2d Cir. 2008) (“Cablevision”). We agree and affirm the order of the district court denying the motion for a preliminary injunction.
What this means is that if the broadcasters want to, they can still go through and have a full on trial. While it is discouraging that the court states they were “unlikely to prevail”, this is before any real trial has taken place. The reason we have trials is to fully examine issues in detail. Perhaps the court could be persuaded differently.
Second, this decision was made by an appeals board of 3 judges. And it was a split decision, where 2 voted for Aereo and 1 for the broadcasters. The broadcasters can request the entire bench of appeals judges look a the issue. This is know as an en banc review. The court would have to agree to take it, but since it was not a full decision, they might choose to do so.
Let’s stick with the idea of divided opinions. The third and final point to consider about this decision is the location. This appeal came from the 2nd federal circuit. The country is divided into various circuits, each having jurisdiction over their own territory of states.

So, this decision holds for the 2nd circuit. Often, if a similar issue hasn’t been settled in other circuits, and they agree, they will just let that decision hold (“persuasive but not mandatory”). So, for most of the country this will probably be good law.
However, in the 9th Circuit, there was a decision on a similar case already. A service that was exactly like Aereo called (ironically) Aereokiller operated in California. A similar lawsuit was brought and a decision was made that found it infringing. So, while the 2nd found it didn’t the 9th found this type of service does infringe copyright. This has a few implications.
First, check out the map of Aereo’s operating and expanding cities:
Notice how it lines up with the federal district map above. Aereo won’t risk going into the 9th circuit, because there they could be found infringing and be forced to shut down.
Second, there is a conflict of decisions! We tend to not like that because it means things operate differently and people can’t operate smoothly across the country. So, likely, an appeal will be made to the Supreme Court to make a final decision and tell us who is right. Decisions from the Supreme Court would supercede any federal district court opinion. So, if the Supreme Court likes the 9th circuit’s rationale better than the 2nd, Aereo will still be in hot water.
As an aside: how is it that two courts came to two different decisions? It comes down to my favorite area of fuzzy law – the “Public Performance“. As a reminder the Copyright Act defines a “public performance” as:
“To perform or display a work “publicly” means—
(1) to perform or display it at a place open to the public or at any place where a substantial number of persons outside of a normal circle of a family and its social acquaintances is gathered; or
(2) to transmit or otherwise communicate a performance or display of the work to a place specified by clause (1) or to the public, by means of any device or process, whether the members of the public capable of receiving the performance or display receive it in the same place or in separate places and at the same time or at different times. ”
The 2nd court interprets shows recorded independently and sent to a specific device over the internet to not be a public performance because an individual is setting the recording, no one else accesses it, and it is sent to specific user. This piggyback’s on the circuit’s previous Cablevision decision.
The 9th circuit on the other hand focuses on the second clause and see the internet as accessible by the public, no matter whether the people watch the performance at the same or different place or time.
In my opinion, this issue is still contentious and could easily go either way. I’ll be eagerly anticipating a decision in this area in the future!
2 Factor Authentication
Passwords are the not a fullproof system for keeping people out of our accounts. There is more and more news about how people are having their accounts hacked. With more of our information and lives online, it is more important than ever to keep our information secure. Think about how much financial and personal information is in your email account, or your social networks.
The problem with passwords is that the very things that make them more secure also make them harder to use. You aren’t supposed to use the same password on many sites, because if someone gets one, they now have all your passwords. You aren’t supposed to have easy to guess passwords, but that means people have a hard time remember them.
Unfortunately, passwords are the best system we have right now. A nice added layer of security that you can implement right now is something called “2 Factor Authentication”. 2 Factor Authentication is what it sounds like, instead of 1 item – just your password, which is something you know, a second layer of security is added – something you have.
With 2 factor authentication enabled, when you log into a network with your password, a text message is sent to your mobile phone with a code that you also need to log in. The reason this is so great is that even if someone guesses your password, they still need your cell phone in order to get the code to log in. The risk of getting hacked by some stranger halfway around the world is greatly reduced. And even if someone steals your phone to get the texts, they still also need to guess your password.
While it isn’t perfect, it is a great second layer of security. Here is a video from google describing the befits of the system of 2 Factor Authentication.
So, you want to jump on board and secure all of your accounts right? The problem is that not all systems offer this service. However, many big ones do, and more are adding the service! I will list the ones that do, along with a link on how to set it up on each network.
- Google - http://googleblog.blogspot.com/2011/02/advanced-sign-in-security-for-your.html
- Apple - http://lifehacker.com/5991797/apple-adds-two+factor-authentication-to-apple-id-heres-how-to-set-it-up
- Facebook - https://www.facebook.com/note.php?note_id=10150172618258920
- Microsoft - http://answers.microsoft.com/en-us/windowslive/forum/liveid-wlsecurity/two-factor-authentication-tfa-what-is-a-microsoft/79321863-cf01-44f3-a181-87f531c5129e
- Dropbox - https://www.dropbox.com/help/363/en
- WordPress - http://en.blog.wordpress.com/2013/04/05/two-step-authentication/
Google is a great one to set up because of how much information Google has on many of us. Gmail contains a lot of emails with personal information from us. And often when you forget an password to another site (like Amazon), they send the password reset email to your gmail account. Therefore, if someone gets your gmail account, they often can get into everything!
Facebook is also great because of how much personal information is in our social networks now. Apple is also a good one if you own iOS devices because someone can log into your account on their iphone and rack up a lot of app store purchases in a short amount of time.
Like I said, many companies are still lagging behind in this critical area of security. Unforunately many banks still haven’t implemented this security feature, which is crazy because it is your money! The same argument about Apple above can be said about Amazon and not wanting people to charge things to your accounts. Also, social networks like twitter are still behind the curve. Not as important in the long run, but it can be potentially embarassing if you care about your online persona.
However, strives have been made, and I highly recommend everyone enable these security measures now, before you’ve been stung by a hacker.
Facebook Home
Facebook announced “Home” today. I’m not going to go into too many details, you can read a lot of reviews about it elsewhere. It replaces your launcher and your home screen to focus on Facebook content and messaging.
A few thoughts and questions I haven’t been able to find the answers to yet:
- Because Facebook takes over the home screen and launcher, that means no more widgets on the homescreen. Hm. Wonder if heavy android users will cry about that considering how much grief iOS is given over that.
- There is no camera shortcut from the home screen. Android and iOS phones have a swipe to open the camera from the lock screen for when you really want to take a picture quickly. Strange that Facebook – which is photo sharing focused – didn’t think about this. In “Home” you have to push a button to unlock, open apps, find the camera app in your app dock and then open it. Yikes.
- What happens if you buy the “facebook phone” The HTC First and uninstall the Facebook launcher. Is it running stock Android under there? That would be a nice $99
Nexusstock android device… - Why isnt Facebook Home software compatible with the Nexus line? According to Facebook it will only work on new devices, specifically: he Samsung Galaxy S4, Galaxy S3, Galaxy Note 2, HTC One, HTC One X, and HTC One X+. Presumably because they run the latest version of Android. So why is the Nexus not on that list?
Fragmented Culture
Found an article that discusses a concept I tried to get at in a previous post here: “Broad and Shallow to Deep and Narrow“.
The idea is that with better communication tools (that are more and more participatory instead of passive) – we tend to focus on things we personally like instead of taking part in larger, broader cultural activities. So, we seek out websites catering to the type of music we like instead of everyone watching MTV’s popular video countdown shows.
The article can be found here: In A Fragmented Cultureverse, Can Pop References Still Pop?
Are you finding it harder to communicated about large events? This is why I think advertisers focus on things like the Super Bowl so much. It is one of the few events we “all” still tune into. Otherwise, you are getting smaller and smaller segments. The upside of these small demos is that you get really focused groups. If I want to focus on teens, I target MTV on weeknights. High income college grads? Probably HBO or AMC dramas.
But what we will all look back on fondly when we are 50? I bet we won’t be smiling warming as we all hum along to “Friday” by Rebecca Black. Are we losing shared culture? Does that affect our community and connection to each other?
Windows and the Problems of Innovation and Stagnation
Windows 8 is getting heavily critiqued lately. This is largely because it has a new interface that is drastically different from what people think of when they picture a Windows desktop.
There are surveys quoting as many as 90% of users of Windows 8 hate it. The problem Microsoft faces with Windows is a classic damned-if-you-do-damned-if-you-don’t scenario. People are leaving behind their classic desktop PC operating systems for tablets with touch-based operating systems. If Microsoft doesn’t innovate and keep up, they will be seen as “old” and stale.
If they update to be more touch centric, they alienate their oldest, most comfortable users. These are people who aren’t really “tech savvy”, but are just used to Windows. They know how it works from years of buying PCs.
The irony is that with a move to the “Metro/Modern UI” style in Windows 8, they may push these users to other Operating Systems like OSX or even Linux with windows-style skins because they actually look more like old XP style Windows than Windows 8 does.
The Customer is Always Right, Except When They Aren’t
Once in a while someone comes along and makes a passionate argument justifying that they have to illegally download content because it is the only way they can get it. Except that very often, it isn’t. They provide a false argument where they don’t want to pay for the way they could get it, because it is slightly more expensive than they want it. Or, it comes to them in a method that is not the medium they would prefer it be delivered to them.
So, they push the “bad behavior” off of themselves and on to the very entity that is providing the content that they claim to love and desire so desperately they have to steal to obtain it. This is bullshit, plain and simple.
Giving the consumer what they want is great, and obviously the key to any great business. But it only works for rational demands.
After that point a company simply can’t grant everyone’s greatest wishes. Its a business, it costs money. Shows cost money to make, and they have to make money back. Many businesses have determined that certain methods of delivery, like over cable distribution systems where the overhead, distribution, and customer service is handled instead of an expense.
There are lots of things I want that I can’t have because I lack the resources like a Viking range, a BMW X5 and washboard abs. Doesn’t mean I’m allowed to go out and steal them. Same goes for music, movies and video games. Just because I want the content and it’s convenient to steal doesn’t mean I should.
There’s right, and there’s wrong. Stealing stuff is just plain wrong. We learn this as children, yet somehow we make elaborate excuses for it as we get older, like “Well, I’m just copying bits. I’m not really stealing.” Or “If it weren’t so hard for me to get legitimately, I wouldn’t have to steal it instead.”
When the studios make it hard for you to have content you want, you should just live without it, or reward other content providers who make it easier for you to do business with them.
Consumers have to stop expecting to have everyone kiss their ass just because they want something. This is the warped, misguided reason why “Six Strikes” policies are created to begin with.
Certainly, there can be arguments for better methods. At some point if someone provides a product closer to what customers want, then they deserve to win, but I would argue that if no one is coming in to serve the demand, it is not sustainable. If it is sustainable, someone will come along and take away their customers. That is how the free market works. Players adapt or die.
But the sense of entitlement to product is just staggering. As Andy Ihnatko put it:
The world does not OWE you Season 1 of “Game Of Thrones” in the form you want it at the moment you want it at the price you want to pay for it. If it’s not available under 100% your terms, you have the free-and-clear option of not having it.
It has even gotten to the point where when a company does ship something that is available anywhere you want it, for the lowest possible cost, at any time, as much as you want – people still complain that there are credits. That’s right. God forbid we acknowledge the people took time to make the product you are marathon watching because its-just-that-good to devote 13 straight hours to over a weekend.
I love this argument – “Give us what we want, when we want it, how we want it, and for the price we’re willing to pay for it and we’ll happily hand over our money for it.”
This doesn’t sound ”comically selfish” – it is selfish. First, the problem was not being able to get the content we wanted when we wanted it. Then, came the laments about pricing. How dare seasons of television cost anything more than [INSERT ARBITRARY NUMBER I REMOVED FROM MY RECTUM]!
Now, people are getting their panties in a twist over having to sit through opening credits? Where does it end? At what point does this blatant selfishness turn into, “I hate this actor/these mushy love scenes/this director. If you remove all of that, I’ll be beating down your door to give you money, then complaining some more.”
Anonymity on the Internet
Everyone is kind of aware of the battle of social networks between Google+ and Facebook. While everyone can kind of see the side of fanboy’s for each side, what fewer people are aware of is the genuine philosophic difference of how each network treats anonymous profiles.
Facebook goes out of its way to promote that profiles on its site are supposed to be real people. They will remove accounts of fake names and have even gone to court to enforce this policy choice.
Google on the other hand have embraced anonymity. This kind of surprises me because I would think advertising is better targeted if they can tie your username to a person.
I posed a question on twitter that I found many people tend to fall on one side or the other of. We have all dealt with internet trolls. Those people who comment on articles or after your comment with the sole intent of saying something ugly to try to get a rise out of people. Doesn’t ridding a system of anonymous profiles lead to less trolling and more productive comments – a “better” internet?
My argument is that if you could somehow get rid of (I don’t believe you could ever completely remove it, but for sake of argument) anonymity and make people tie an identity to their comments online, people would be less rude. If you had to tie your face and name to everything you did online, you probably wouldn’t spout the hatred and ignorant comments people do. There are numerous studies that anonymity tied with an audience leads people to act terribly.
The internet is a great tool. We can collaborate, discuss and debate ideas. However, these conversations and creative endeavors can easily be torn down by a few bad parties who really want to just destroy for a laugh. My hypothesis is that whatever you lose to anonymity is made up for by genuine strides in the protection of a safe place for discussions, and the benefits that come from those.
The downside is that you lose all the benefits of anonymity. A mentor of mine pointed to a problem he had with anonymous comments. They came to the conclusion that:
There’s a lot of crap on the Internet, and I recognize that anonymity can contribute to its growth. But the alternative – forcing everything to be identifiable, forcing everyone to act in public, with their own name – ignores the significant risk to people who are seeking to communicate the most important of information, and stifles some of the most valuable speech out there.
Basically, free speech – ensured through anonymity – protects certain classes of people, whistleblowers, oppresses minorities, etc, and this is a greater good that is worth putting up with trolls for. Their solution was to gamify comment monitoring.
In my mind it is an argument of privacy v politeness and the productive polite world trumps. If you allow for polite discussion, people can say things they would need “anonymity” to do and still be respected.
Am I being too idealistic? A friend of mine pointed to reddit as an example. There is “anonymity” tied to each profile, but you earn a “reputation” over time. Comments are voted up or down, and are tied to each profile. If someone with a bad rating makes a comment, it can be voted out of existence, or at least heavily discounted. This allows good conversation to still happen. It was a good example, if you believe that one spoiled comment does not ruin the lot.
Maybe that is what I am looking for, some kind of consequence for bad actions – like the real world. You can’t just walk around in the world spouting hatred and not expect to not be punched in the face once in a while, or at least lose the respect of some of your peers. But people do that online all the time, hiding behind anonymous profiles.
Where do you fall on privacy v politeness?
Vague Law – Difficulties in Drafting Legislation
I don’t envy lawmakers at all. In addition to being blamed for everything, and having an approval rating lower than practically anything else, they have to craft the language for the laws that governs us.
My criminal law professor in college ran an exercise with us where we had to draft a law. It was futile of course, as he found loopholes in everything we came up with. Socratic method at its best. And the point stuck with me.
I wanted to point out three examples of this that have been in the news recently.
DMCA Exceptions
The DMCA (Digital Millenium Copyright Act) is a section of legislation passed in order to help protect digital content. It criminalizes production and dissemination of technology, devices, or services intended to circumvent measures (commonly known as digital rights management or DRM) that control access to copyrighted works. It also criminalizes the act of circumventing an access control, whether or not there is actual infringement of copyright itself.
The interesting thing about this is that while copyright law provides fair use exceptions for certain actions that would be typically copyright violations – say using clips from a film in a news report – technically if you had to rip a DVD, thus breaking the locks on a DVD that prevent it from being copied, it is an illegal way to acquire that video. There is no legal “fair use” exception for DMCA.
There are certain legal exemption activities that the Copyright office reviews and states every three years, but no broad “fair use” style analysis. Only individual instances. For example, until January 2013, unlocking a cell phone was legal, even though it violated the DMCA. Not anymore.
Computer Fraud and Abuse Act
The CFAA has been in the news recently because of a person who committed suicide after being charged with the crime. The law has very strict and severe penalties, but covers very broad activities based on its language.
Section 2(c) of the language covers whoever:
“…intentionally accesses a computer without authorization or exceeds authorized access, and thereby obtains…information from any protected computer.”
You can see how this is very vague. The law was passed in 1986, and was amended several times, expanding it broad nature. So, it now covers almost anytime someone accesses a computer “without authorization”. It is basically up to the owner of the computer whether they decide to pursue.
The question comes down to what “without authorization or exceeds authorized access” means. And, as you would expect this is open to interpretation. Even different circuits of the federal courts can’t agree. The 7th circuit decided that an employee who erased an employer’s laptop before giving it back after he was fired was found to have exceeded authorized access. (International Airport Centers v Citrin), while the 9th found (in US v Nosal) that an employee who went to start his own company did not violate it when he copied the contents of his laptop including other company files, as long as he didn’t break any kind of electronic protection mechanisms. (back to the DMCA!)
Until the Supreme Court or Congress addresses this, it remains both vague and broad.
Public Performance
Copyright affords a bunch of rights to the copyright holder (in many cases this is referred to a bundle of sticks), of which they can individually give away and/or keep for themselves. Among those rights (along with others like reproduction and distribution) is the right of public performance.
But, the question is, what exactly is a public performance? Would playing a stereo in a park be a public performance? What about hosting a movie night with 3 friends? 30 friends? What if you charged? What if you streamed it online? If only one person watched? If anyone could watch?
The language of public performance is defined in the Copyright Act:
“To perform or display a work “publicly” means—
(1) to perform or display it at a place open to the public or at any place where a substantial number of persons outside of a normal circle of a family and its social acquaintances is gathered; or
(2) to transmit or otherwise communicate a performance or display of the work to a place specified by clause (1) or to the public, by means of any device or process, whether the members of the public capable of receiving the performance or display receive it in the same place or in separate places and at the same time or at different times. ”
Never have so many words failed to clarify anything. Needless to say, much argument has been made about exactly what this means. Whether it is determining if online streaming radio stations are in public, or watching a video in a movie rental business, in the age of digital media and the internet this is only bound to get foggier.